Returns policy - summary
- If your purchase is not what you ordered or defective, please contact us, and then return it, preferably within 14 days.
- If you change your mind after an order has been dispatched, the order may not be accepted for return, or, a au$10.00 processing and restocking fee may be withheld from any refund.
- Custom made flowers are individually made to order, and as such, if made to instruction, may not be accepted for return.
- The cost of return of products is normally the responsibility of the purchaser.
- If unsure please contact us.
See also.. Refund policy - detail