Returns policy

Returns policy - summary
  1. If your purchase is not what you ordered or defective, please contact us, and then return it, preferably within 14 days. 
  2. If you change your mind after an order has been dispatched, the order may not be accepted for return, or, a au$10.00 processing and restocking fee may be withheld from any refund.
  3. Custom made flowers are individually made to order, and as such, if made to instruction, may not be accepted for return. 
  4. The cost of return of products is normally the responsibility of the purchaser. 
  5. If unsure please contact us.